CHECKOUT
Check out is possible only during the OPPENING HOURS
OBLIGATIONS OF THE RESIDENT:
1. CLEAN THE ACCOMMODATION AREA
For detailed instructions see the website HOW TO CLEAN YOUR ROOM.
2. GET THE CHECK-OUT SLIP
Each resident is expected to get a CHECK-OUT SLIP. The resident will provide the chekc-out slip to persons checking the room of the resident for confirmation with their signatures. The check-out slip can also be collected from the accommodation department or the reception desk.
3. RETURN THE BORROWED BED LINEN
If the resident has borrowed bed linen, he/she shall return it to the linen store.
4. ARRANGE AN INSPECTION OF THE ROOM
The resident shall arrange a room check one day prior to check out on tel. no. +421 948 413 760 or +421 948 449 796.
Room checks take place on working days, no later than 2:30 PM.
5. ROOM CHECKING PROCEDURE
The staff of CU Družba will check the cleanliness of the accommodation area and the inventory. Any damage caused will be recorded on the check-out slip. The resident is required to follow the instructions of CU Družba staff until the room is satisfactorily cleaned. The staff will then take over the room keys and confirm the completion of the check and the receipt of the keys by signing the check-out slip.
6. GO TO THE ACCOMMODATION DEPARTMENT D1 OR D2 ACCORDING TO THE ACCOMMODATION BLOCK
The tenant hands over the accommodation card and the check-out slip, which must be duly filled in and signed by the staff of CU Družba, who have carried out the check of the accommodation unit/room.
Any outstanding accommodation fees, contractual penalties and damage to the property of CU Družba will be deducted from the deposit.
The deposit, or part of it, will be returned to the tenant´s Slovak bank account, which he/she entered at the time of accommodation.
In the event of failure to settle contractual obligations (financial claims) by the date of departure, the guest will lose his/her right to accommodation in all accommodation facilities of the CU.
If the tenant does not properly hand over the accommodation space no later than 11:00 a.m. on the day of the end of the accommodation, he/she is obliged to pay the accommodation provider a contractual penalty of 100 € and twice the daily price for accommodation valid at the time of the delay, in accordance with the accommodation contract and the Dormitory Regulations of CU Družba.
If you are unable to check out in person, you can authorise another person (for example, a roommate) who will carry out the check-out process on your behalf. Please note that such AUTHORISATION must be notarized, unless the person authorised is also a guest of CU Družba.
Damage to accommodation units / rooms and spoilt bed linen shall be paid for by the residents in full at the rate set out in the FEE SCHEDULE.
If the tenant does not clean the accommodation unit according to the above instructions, he/she will be charged the fee according to the PRICE LIST OF PENALTIES AND FEES.