The residents are obliged to immediately report the detected failures and damages in the accommodation premises by writing in the book of damages at the respective reception desk or by e-mail to the following address
The block number, room number and a short description of the failure or damage should be provided. The maintenance staff will attend to the problem within 24 hours on weekdays during office hours at the latest:
Mon - Thurs 7:00 a.m. - 3:30 p.m.
Fri 7:00 a.m. - 1:00 p.m.
In the event of an emergency, the reception must be contacted immediately in person or by phone:
+421 2 602 99 111 (reception, block D1)
+421 2 602 99 232 (reception, block D2)
In the event of an internet outage, please report the problem to the HOTLINE
If the property of DHR CU is damaged by the accommodated student (e.g. due to negligence), the accommodated student is obliged to pay for this damage in the amount according to the current price list